Our commitment to privacy means your information is handled transparently, securely, and in compliance with South African and global data standards. Please read how we manage your data.

Information We Collect

We collect only the information necessary to deliver our services and support platform improvements.

• Contact details such as name, business address, and communication preferences.
• Data relating to your organization’s use of our analytics platform.
• Technical usage information including browser, device, and usage patterns.
• Cookies and similar technology data for security and site performance.

How We Use Your Data

We use your information to operate, improve, and secure our platform while supporting your business needs.

• To respond to your enquiries and provide requested services.
• For user authentication, security, and account management.
• To analyse site usage, optimise the user experience, and develop new features.
• To meet legal and regulatory compliance requirements.

Our Legal Basis

We process your data based on service necessity, legal obligations, and with your consent where required.

Processing activities are grounded in contract fulfilment, compliance with laws, or legitimate business interests. We only process special categories with clear consent or legal basis.

Information Sharing

We do not sell your data. Limited data may be shared only when necessary for partnership or legal requirements.

• Sharing with trusted suppliers for platform hosting, maintenance, and technical support under strict confidentiality agreements.
• Disclosure in response to lawful requirements, such as subpoenas or legal processes.
• Anonymized analytics may be used to improve services and understand trends without identifying any client.

Data Security

We employ industry-standard technical and organisational safeguards including encryption, access restrictions, and regular security assessments. Our team receives ongoing training in privacy compliance and risk management to maintain the highest standards of protection for your information.

Your Rights

You have legal rights regarding your personal information under South African law.

• Request access to or correction of your personal data.
• Object to our data processing or request deletion subject to legal limits.
• Request data portability or restrict processing for certain uses.
• Lodge a complaint with the regulator if concerns remain unresolved.

Our Use of Cookies

Cookies help us deliver secure platform access, analyse usage, and remember user preferences. Read more in our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

Contact us for any privacy concerns, requests, or general queries about our data practices. We will respond promptly.

Changes to this Policy

We may update this policy to reflect regulatory changes or improved practices. Please review it periodically for updates.